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Customer Service

How can we help you?

Browse our contacts

Share your thoughts! We welcome all questions, comments and feedback – it helps us make your experience at Starbucks the best it can be. Please select the category below that best fits your comment or question, then e-mail us. We’ll respond as quickly as possible.

Our products and stores

Please e-mail if you have something to ask or say about your experiences with our beverages, merchandise or retail stores.

Our company

If you would like to find out more about Starbucks as a company, including our corporate social responsibility efforts or investor relations, please e-mail

Our website

If you have a technical issue to report or question regarding this web site, then by all means e-mail

Our careers

If you would like to be part of the Starbucks Philippines team, click on Careers.

Starbucks Rewards Customer Care

If you would like to contact Starbucks by postal mail, phone or e-mail, please direct your questions and comments to:

Starbucks Customer Relations

Rustan Coffee Building, 14 Jupiter St. cor. Asteroid St.,
Bel-Air 1, Makati City, Philippines 1209
Tel: +632-8462-6262 (Metro Manila), 1-800-10-4626262 (domestic toll-fee via PLDT)
Monday to Friday, 9AM - 9PM
Saturday, 10AM - 8PM